Not sure what happened to my actual text but...
I purchased and received some "virgin brazilian" body wave from Lina Liu's hair store on aliexpress. I just ran my flat iron through a small portion of the bundle to see how it would straighten and...IT MELTED!
Well, not all of it but clearly there are fibers in my hair. After further inspection, I can see them.
I know not to expect the hair to be "virgin" or "brazilian" but damn I at least expected it to be all "human"!
My question is what is my next move? The hair is pretty, I just wish I wasn't melting on me. Should I request and exchange (won't I get more of the same) a refund (how does that work with aliexpress) or just sit on the hair and only be able to cold style it and take it as a loss?
What do you all suggest?