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U-part wig curls gone

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Chica1979 View Drop Down
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Joined: Jun 16 2013
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    Posted: Jul 08 2013 at 7:03am
Hi everyone,

I'm new to the forum but have been reading along for a little while now.

I purchased a u-part wig "Brazilian" deep wave from a CV for a client recently and she just messaged me that the curls have gone flat within a week. I don't know if and what products she's used on the hair, but I suppose that could be the reason.  Would washing and conditiong get the wave pattern back? I feel so terrible about it, I really want my customers to be satisfied with their purchase.
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