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Jacebeauty dilemma

 
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Togshair1 View Drop Down
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    Posted: Aug 19 2014 at 8:50pm
I am another dissatisfied Jace Beauty customer, I have ordered the curl baby, which by the way is processed and in her videos Nicoe mentions the turn around time is 4 weeks, I mean this processed hair so I believed her.....still waiting. I got an email last week saying my order was ready and will be sent out this week, if my order was ready last week then why can't they send it out straight away, so another delaying tactic.....IT IS PROCESSED HAIR! She isn't picking out bundles.
Also now worried as I haven't seen ANY videos on this hair apart from Fabulasityisme which is why I bought the hair in the first place as I trust her opinion but she is talking about natures curl.
Anyone have any reviews on this hair?
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Brjasuga51 View Drop Down
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Post Options Post Options   Thanks (1) Thanks(1)   Quote Brjasuga51 Quote  Post ReplyReply Direct Link To This Post Posted: Mar 12 2014 at 7:12am
Clap I am soooo happy for you. Your persistence worked
Originally posted by Isabela_Brazil Isabela_Brazil wrote:

i finally received the refund AT LEAST ALELUIA
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blackarosoe View Drop Down
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Post Options Post Options   Thanks (1) Thanks(1)   Quote blackarosoe Quote  Post ReplyReply Direct Link To This Post Posted: Mar 11 2014 at 11:58pm
Originally posted by Isabela_Brazil Isabela_Brazil wrote:

i finally received the refund AT LEAST ALELUIA

I am so glad they refunded your money
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Isabela_Brazil Quote  Post ReplyReply Direct Link To This Post Posted: Mar 10 2014 at 5:05pm
i finally received the refund AT LEAST ALELUIA

Edited by Isabela_Brazil - Mar 10 2014 at 5:06pm
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Post Options Post Options   Thanks (0) Thanks(0)   Quote teemgee5 Quote  Post ReplyReply Direct Link To This Post Posted: Mar 09 2014 at 9:52pm
gosh, I hope so. I will come back and let you know how it goes. Did they ever respond to you?



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Post Options Post Options   Thanks (0) Thanks(0)   Quote Isabela_Brazil Quote  Post ReplyReply Direct Link To This Post Posted: Mar 06 2014 at 6:48am
thank you, you are very kind. I hope you get what you paid for! xx
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Post Options Post Options   Thanks (0) Thanks(0)   Quote teemgee5 Quote  Post ReplyReply Direct Link To This Post Posted: Mar 05 2014 at 5:10pm
I ordered hair from them and I'm into my 3rd week. I was so excited when I ordered now I have to admit I'm kinda scared. I am so sorry about your experience, no one deserves that
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Post Options Post Options   Thanks (1) Thanks(1)   Quote Isabela_Brazil Quote  Post ReplyReply Direct Link To This Post Posted: Feb 26 2014 at 6:51pm
I wonder the same!
when I paid for mine, people whom bought on sale some weeks after me, they received first than me!
I paid not with that SALE PRICES!!!!!!!!!!!!!!!!!!!! BUT I WAS STILL the most HAPPY customer expecting to receive healthy silky smooth virgin Russian hair!!!!!!!!!!! the hair was not even hackled.
I FELT IT WAS NOT MY HAIR ORDER! ALTHOUGH I ASKED TOO MANY TIMES TO CHECK  MY HAIR VERY WELL BEFORE TO SHIP IT TO BRAZIL!! HOW many times I should have repeated it to them?!

I WAS TOO GOOD WITH THEM!

they are rude, cold,selfish,unprofessional!
And i want my full refund as Sterling promised!
He is ignoring me, he is not replying my emails. I sent him the track number and he keeps doing what he said he would do : IGNORING ME.



Edited by Isabela_Brazil - Feb 26 2014 at 6:52pm
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Post Options Post Options   Thanks (1) Thanks(1)   Quote Isabela_Brazil Quote  Post ReplyReply Direct Link To This Post Posted: Feb 26 2014 at 6:35pm
girl, I was all the time the most patient CUSTOMER
they kept superrrrrrrrrrr long period without to give me any news about my order.
I WAS TOO GOOD WITH THEM
I COULD NEVER IMAGINE THEY WOULD TREAT ME LIKE THAT!!!!!!!!!!!!!!!!!
when i opened the pack, it was a letter : omg isabela, you received 98 dollars in EXTRA HAIR! WOWWWWWW this is amazingggg.

THEY PUT A LOT OF SHORT HAIRS in the bundles!!!!!!!!!!!!!!!!!!!THIS IS A GIFT FROM THE HELL!
AND sent a THE MOST HORRIBLE CLOSURE(SAMPLE ONE)!!!!!!!!!!! there are none woman from the world that could wear this hair and the closure!
what are they thinking of me?
do I LOOK GHETTO?

they insulted me very much!



Edited by Isabela_Brazil - Feb 26 2014 at 6:40pm
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Post Options Post Options   Thanks (1) Thanks(1)   Quote Isabela_Brazil Quote  Post ReplyReply Direct Link To This Post Posted: Feb 26 2014 at 6:25pm
the hair i bought from them, it was for my CARNIVAL!!!!!!!!!!!!!!
I WAS TOO HAPPY!!!!!!!!!!!!!!!!!!!!

NOW, the problem is more than money, all the stress and frustration i m passing

instead of being very well treated by them. I got gastrits!

i would never treat a customer like that, if i was a seller and a customer said me: my hair is damaged etc. I would say to them: omg i am so sorry that it has a problem, dont worry, we will fix this problem!! What would you like to do please? exchanging or refund or extra bundles? we will pay all extra costs!

CUSTOMERS are PAYING for the hair.

They are not receiving anything for free. Sellers have to be respectful. sellers have to show interest on the customer.



Edited by Isabela_Brazil - Feb 26 2014 at 6:26pm
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