Horrible customer service.
About two weeks ago, I ran across some youtube reviews on an AV indian company called Honey Bee. I then proceeeded to check out their site (it was poorly made, in hindsight that should've been a sign) but the hair was gawjus. I also checked them out on IG and decided to take the plunge. I conversed via text message with presumably the owner about the hair. I was assured that my hair would be here by the following week. The same night, I was going to cancel the order and re-do it because they said my discount wasnt processed correctly and I still owed them 19.99. Um ok, well when I told them I'd like to cancel the order and re-do it the next day they told me my order had been processed for shipping so there was no way to cancel the order. The next day I didnt recieve a tracking number, so I inquired about the tracking number.....and got nothing.
Fast forward to last week, where I recieved a tracking number and was told my hair would be here by last tuesday. Tuesday came no hair, wed came no hair, thursday the same thing (you get the picture)......
I spent 265 bucks on hair for my bday and its not going to make it on time.
The customer service is terrible....shouldve stuck to what I know.