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Please Beware!! Dollhouse and Bombshell extensions

Printed From: Black Hair Media Forum
Category: Hair Care
Forum Name: Weaves / Extensions
Forum Description: Discussions on Weaves
Printed Date: Jan 21 2019 at 2:01am

Topic: Please Beware!! Dollhouse and Bombshell extensions
Posted By: keepitmovin11
Subject: Please Beware!! Dollhouse and Bombshell extensions
Date Posted: Apr 06 2014 at 7:36pm
They are on instagram @bombshell extensions and @ dollhouse extensions!! They are the same company!! I purchased a package deal of 14,16, and 18 inches of "Brazilian bodywave" with a closure (12 inches) on sale for prom season. I purchased 3/19. When I purchased fro the bombshell website, the PayPal receipt was from the dollhouse site. The seller lied about shipping and said it was shipped 3/23. I never got tracking, she lied until she just stopped answering her email and text line. Then the contact number was changed to a Chicago number. I contacted it and they assured that that wasa small company under theirs and they would resolve...Guess what? Same sh*t!! I opened a dispute through PayPal and then they sent the package 4/1. I received it 4/4 with a 12,14, and 16 inch no closure, no packaging except USPS and no labels!The hair was tangled and shedding in the bundles, has a chemical smell, and looks dyed to a natural brown. And it either has dandruff or crumbs in the bundles and a few nits!It is such poor quality.I reopened my disputed for a damn refund and will inform everyone of this so no one makes the same mistake I have! My hair from one of my hair sisters on bhm is waaaaaaay better quality, reusable, and a year old!! This is by far the worst hair and worst customer service I ever experienced, and I have purchased hair for years on aliexpress! Ladies be careful. Its a shame we can't truly support some of our own small businesses with out a scam factor. Smdh.

Posted By: LaurenNicole
Date Posted: Apr 06 2014 at 7:42pm
Wow that's effed up. You had to wait AND the hair was crap. smh, I heard these instagram sellers are no good.

Posted By: india100
Date Posted: Apr 06 2014 at 8:24pm

Awful . I hope you win the dispute . Paypal should hire me to check the hair . smh

Posted By: keepitmovin11
Date Posted: Apr 06 2014 at 8:37pm
Thanks ladies! Do you know this bipolar heffa is trying to pretend now these are to separate companies? This is after she answered me through texts on Bombshell extensions to check the email from Dollhouse extensions! Lmao!! I think I will have no problem with this! First, I still don't have my closure, second, the hair is crap. Either way I did not get what I paid for.

Posted By: LaurenNicole
Date Posted: Apr 06 2014 at 9:03pm
lmao!! She must think you're stupid now..hope you get your $$ back!

Posted By: Princess Grace
Date Posted: Apr 06 2014 at 9:27pm
Never buy from a Instagram/FB hair site, anyone halfway serious about their company will at least open a website.

Posted By: keepitmovin11
Date Posted: Apr 06 2014 at 10:55pm
She had 2 websites! And was still full of mess on both of them. The websites made me more willing to purchase. And PayPal didn't hurt either.. I am pretty sure that will get money back if for no other reason. But you are right. Instagram is such a gamble!

Posted By: keepitmovin11
Date Posted: Apr 06 2014 at 10:58pm
She had 2 websites! And was still full of mess on both of them. The websites made me more willing to purchase. And PayPal didn't hurt either.. I am pretty sure that will get money back if for no other reason. But you are right. Instagram is such a gamble!

Posted By: feelblessed
Date Posted: Apr 06 2014 at 11:18pm
There are some good vendors that just deal with email and PayPal. Companies that rip people off will deal with carma. Can not do folk wrong and think it won't happen to them.

Posted By: feelblessed
Date Posted: Apr 06 2014 at 11:19pm
I ordered from top quality and after 2nd. was like a bird nest. I got my money back through pay pal

Posted By: modupe23
Date Posted: Apr 07 2014 at 12:42am
you are very lucky its nor shacos hair from ali express there hair is the worst ever , so terrible it shed so bad . i told the supplier and he said i should un install the hair and send it back an dhe will give me a refund. most times these companies do not refund you when they promise to. here are a copy of pictures of how bad the hair sheds i will upload a video soon, i should have known better all that comes cheap will be cheap in quality

please i do not want any one else to all prey to them there hair is fake and its not human hair as soon as i figure out how to upload pictures i will upload them 

Posted By: modupe23
Date Posted: Apr 07 2014 at 12:48am
sorry for the many typos i am very sleepy but i just felt i had to let people know about how terrible sharcos hair is i sell hair from indian and i buy directly from the supplier but the hair is too costly and i cant afford to buy for myself everything. i have some hair from india but it is only for special occasions i was looking for an everyday hair and  my friend told me about ali express and i decided to check it since its not everytime i can afford expensive hair mostly because i dye my hair and i cant be dyeing real expensive virgin. bought  from ali express 3 times shacos hair is by far the worst this is a link 

Posted By: HaitianDiva64
Date Posted: Apr 07 2014 at 7:57am
Im sorry if this sound *&%^$#@Eed up, but I'm starting to have no sympathy for people still ordering off of ali/insta/facebook

All the horror stories, some ppl get effed up hair and still keep going back. All it took was one bad order for me. At this point you if you can't afford the good good stay at the bss, quality seems better there anyway

Posted By: Chocolatey
Date Posted: Apr 07 2014 at 8:01am
That sounds similar to my experience with All About My Hair (AAMH), also based in Chicago. I wonder if it's the same chick opening under different names. The transaction was crap from start to finish, and the hair was worse than crap--it was shorter than ordered, dirty upon arrival, and matted into dreads over the course of a few days. I stepped out of the weave game for years because of that experience.

Now, I'm taking my chances with Chinese resellers; it's closer to the source than what we're getting with these rather unskillful, smaller AVs. By the time hair gets to an American reseller, it has probably been resold and manipulated three or four times: from auction to large distributor to smaller reseller to the chick working out of her basement, lol. Each vendor who touches the hair may be doing something different to it until you end up with this ratty crap AVs are pushing out to the public.   

Posted By: keepitmovin11
Date Posted: Apr 07 2014 at 11:41am
@ Haitian diva- I have good hair that I have bought from alibaba and aliexpress before all the hype made these vendors not care about sending out quality hair. I also have bought hair from a reliable source from bum and the hair is beautiful 1 year later. I tried to give some young ladies herein Chiraq (Chicago) a chance and this is how it turned out. Don't want sympathy from anyone. I am just want ng others that may not have the access to try other companies that are better or the best to just save their coins and get the best, not waste their money. I promise I will get my money back. That's my word.

Posted By: Brjasuga51
Date Posted: Apr 07 2014 at 12:46pm
OP....big is on instagram and has 2 website. I hope u get back ur money

Posted By: CurvyGirl27
Date Posted: Apr 07 2014 at 1:26pm
I agree with the majority of what has already been said, but I do want to add that it's always a gamble when you purchase from anyone. That is why if I can't pay with PayPal or a credit card, I'm not doing it, especially when it comes to a new company. It's nothing wrong with trying out new businesses because everybody had to start from somewhere, but I think the effort it looks like has been put into the business actually matters and if they don't have a website, or a crappy website, I'll pass. I know if you can't even invest in making your business professional, then it's highly unlikely you invested in finding quality hair to sell either. But that's just my take on it. Hope you get your money back, OP. Sorry you had such a bad experience. 

Posted By: msjaim2
Date Posted: Apr 07 2014 at 2:25pm
Whoever the owner is , is lucky you didnt track her down and pay her ass a visit.

Posted By: keepitmovin11
Date Posted: Apr 07 2014 at 3:23pm
@Brjasuga51 - i only found out that she had 2 sites after i paid on paypal. i ordered on Bombshell extensions. the receipt  on paypal  said  Dollhouse extensions . That's how I found out. The sites don't look crappy, but she changed the contact us page. I still had her number and email. On the other site, she listed a different Telephone # and pretended to  be the main company trying to assist me when i contacted her.  just a huge mess and you all are right. I will stick with what i know and let these broke heffas stay broke. I have access to good vendors. experimenting with Av's that are not reputable longstanding , and professionals is over!!!! i will experiment with Aliexpress  - I still know at least 2 okay vendors on there!

Posted By: iChinaaBanks
Date Posted: Apr 12 2014 at 10:43am
It's sad that some girls will go to extreme lengths just to make a quick dollar.  Always wanna complain about how the black community never uplifts each other, but how can we if people always scamming & getting over on people?

It's so much easier to just do the right thing.  How do these girls keep up with their lies and scams? Smh, seems like hard work.

Smh.  Sorry you went through that OP.

Posted By: keepitmovin11
Date Posted: Apr 13 2014 at 10:41am
*****UPDATE!!!!!!!!!paypal granted my refund people!!!!thank you for all the sound advice and I will def  stick with what I know!!!

Posted By: PrettyCakes
Date Posted: Jun 23 2014 at 2:48am

It's a shame that I didn't see this post before i made a purchase with that scammer!
I wanted to open a new topic but since i just made this account today, the forum won't let me. I really want to tell my side of the story cause I am currently in the process of getting my money back.

Posted By: Brjasuga51
Date Posted: Jun 23 2014 at 6:36am
Go ahead and post your experience here in this thread.

Posted By: keepitmovin11
Date Posted: Jun 23 2014 at 11:12am
Please tell your side! You can right here. Its the only way people will stop buying! Please tell me you used PayPal!!

Posted By: ibluvinhair
Date Posted: Jun 23 2014 at 11:19am
omg that is the way has anyone heard of I have talked to them for days and hours about hair lol.. I saw her work on a model at a show

Posted By: PrettyCakes
Date Posted: Jun 23 2014 at 12:00pm

I've been scammed by a "company" called Dollhouse Extensions (@dhextensions on IG)!

I made a purchase last Sunday of what was supposed to be a silk base closure. She told me it should arrive within 3 to 5 business days, but by Friday I saw nothing, not even a tracking number or anything on the status of my order. I sent emails and even texted the hotline several times, and no response. I knew something was fishy so I started investigating. Upon going to their instagram page to ask if there was something wrong with their system, I saw another girl spamming all her pictures labeling her company a scam only 10 minutes prior! And after a little dialogue between us, it turns out over a month ago that lady had made a $300 purchase and has received nothing! No emails, no texts back, no money back, NADA!

I go back to the IG page a while later, and sure enough, the picture where we were having the discussion was deleted. Upon seeing another innocent woman falling victim believing her hair would ship by Tuesday, I replied her warning her that it's a set up and within minutes I find myself blocked from the instagram page.

I am currently filing a dispute with Paypal and plan to take it further by requesting Paypal get involved so I can get my $100 back. This is very frustrating for me right now.

FYI: I should have known something was fishy when I couldn't find any tagged pictures on IG of people saying they use the hair and there are NO youtube reviews at all. Definite RED FLAG! SO STAY AWAY FROM THOSE, LADIES!

**Do you guys know anything else I can do?** Ermm

I posted that earlier this morning. But here is an UPDATE:

I'm so glad that I used Paypal instead of ordering from her actual site. Cause then I'd know my money would have been gone for good. I wanted a specific custom order on a silk closure, so I made the transaction through Paypal where she sent me an invoice, so I am in the process of getting my money back.

Like the OP said, this heffa is trying to give me the run around hoping that she can stall until the dispute I opened expires. Well that's definitely not happening.

After ignoring emails, and multiple texts, I threatened to expose her website via an upcoming YouTube video. A few hours later, she finally responds to the text asking the name on the order, just like she does EVERYONE ELSE. I will not be fooled by this mess. I am not even going to respond to the message, I will just await her response to my dispute, and if she doesn't reply by this evening, I will seek further action by requesting Paypal's help to recover my money.

Posted By: keepitmovin11
Date Posted: Jun 23 2014 at 2:31pm
Just so you know, she may try to ship you some hair that is worth less than dog hair to delay you getting your money back, so be careful.But you will get your money! Good luck OP.

Posted By: PrettyCakes
Date Posted: Jun 23 2014 at 7:33pm
Originally posted by keepitmovin11 keepitmovin11 wrote:

Just so you know, she may try to ship you some hair that is worth less than dog hair to delay you getting your money back, so be careful.But you will get your money! Good luck OP.

Yeah I read your initial post. After explaining my situation, which i escalated to a claim just now, I made a mention of not wanting any hair (silk closure) from her, just a refund of my $100. I even referenced your post here on this forum so they know I'm not the only one who has had shady dealings with this woman. She even switched her domain name, AGAIN! All I know is that I want this resolved within the next week so I can get my hair done.

Do any of you know where to buy good and not so expensive silk closures?

Posted By: PrettyCakes
Date Posted: Jun 24 2014 at 8:54pm
Do you know how long it takes PayPal to handle cases and refund money? Because I elevated my dispute to a claim yesterday evening and I was hoping it wasn't a long wait.
It's kinda making me anxious. 

Posted By: PrettyCakes
Date Posted: Jul 05 2014 at 2:18am

I got my money back today! The case was left open for two weeks, to which the lady never responded , so paypal instantly refunded my money. Pheeewww! I will forever use paypal for any online purchases cause it sure can come in handy.
Thanks y'all.

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