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Brjasuga51 View Drop Down
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Post Options Post Options   Thanks (1) Thanks(1)   Quote Brjasuga51 Quote  Post ReplyReply Direct Link To This Post Posted: Mar 03 2014 at 9:33am
ladies do a charge back with your credit card or bank.
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trinastresses View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote trinastresses Quote  Post ReplyReply Direct Link To This Post Posted: Mar 03 2014 at 11:51am
I was lucky I tried to contact them to ask a question about their hair and nobody got back to me so I posted the question on their facebook And Instagram and was told to contact them via and I thought if I can't get hold of them to find out about merchandise I would like to buy, what would It be like if I have a problem? No thank you maam
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Mary Nicole View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Mary Nicole Quote  Post ReplyReply Direct Link To This Post Posted: Mar 03 2014 at 1:18pm
Originally posted by Brjasuga51 Brjasuga51 wrote:


ladies do a charge back with your credit card or bank.


Good idea, I'll try it,i haven't even received my hair yet but at this point i have a good feeling i won't be happy with the hair or the shipping. should have done more research before trying VR but oh well
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Mary Nicole View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Mary Nicole Quote  Post ReplyReply Direct Link To This Post Posted: Mar 03 2014 at 1:23pm
Originally posted by trinastresses trinastresses wrote:

I was lucky I tried to contact them to ask a question about their hair and nobody got back to me so I posted the question on their facebook And Instagram and was told to contact them via and I thought if I can't get hold of them to find out about merchandise I would like to buy, what would It be like if I have a problem? No thank you maam


REALLY REALLY wish i would have seen their IG before i ordered this hair
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trinastresses View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote trinastresses Quote  Post ReplyReply Direct Link To This Post Posted: Mar 03 2014 at 1:32pm
Originally posted by Mary Nicole Mary Nicole wrote:

Originally posted by trinastresses trinastresses wrote:

I was lucky I tried to contact them to ask a question about their hair and nobody got back to me so I posted the question on their facebook And Instagram and was told to contact them via and I thought if I can't get hold of them to find out about merchandise I would like to buy, what would It be like if I have a problem? No thank you maam


REALLY REALLY wish i would have seen their IG before i ordered this hair


There instagram is valenciarosehairuk, keep posting and let them know you ate having problems and you haven't received your order or any dispatch notifications. They have to take notice because it's bad publicity. Of you have a twitter do the same.

Are you based in the US or UK or other?

I really hope you get your hair soon
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Mary Nicole View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Mary Nicole Quote  Post ReplyReply Direct Link To This Post Posted: Mar 03 2014 at 2:01pm
Originally posted by trinastresses trinastresses wrote:

Originally posted by Mary Nicole Mary Nicole wrote:

Originally posted by trinastresses trinastresses wrote:

I was lucky I tried to contact them to ask a question about their hair and nobody got back to me so I posted the question on their facebook And Instagram and was told to contact them via and I thought if I can't get hold of them to find out about merchandise I would like to buy, what would It be like if I have a problem? No thank you maam


REALLY REALLY wish i would have seen their IG before i ordered this hair


There instagram is valenciarosehairuk, keep posting and let them know you ate having problems and you haven't received your order or any dispatch notifications. They have to take notice because it's bad publicity. Of you have a twitter do the same.

Are you based in the US or UK or other?

I really hope you get your hair soon


Already tried and they blocked me bc I said I was going to report them to the Better Business Bureau lol. I'm based in the US but currently deployed so figured I was the only person having this problem since it would be shipped to an APO address. but according to their IG I'm not the only one with this problem
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trinastresses View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote trinastresses Quote  Post ReplyReply Direct Link To This Post Posted: Mar 03 2014 at 2:26pm
Originally posted by Mary Nicole Mary Nicole wrote:



Already tried and they blocked me bc I said I was going to report them to the Better Business Bureau lol. I'm based in the US but currently deployed so figured I was the only person having this problem since it would be shipped to an APO address. but according to their IG I'm not the only one with this problem


Can you do a charge back on your card? also write to trading standards. If it was me I would me making up stink all over the place leave bad reviews everywhere you go
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Mary Nicole View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Mary Nicole Quote  Post ReplyReply Direct Link To This Post Posted: Mar 03 2014 at 3:27pm
Originally posted by trinastresses trinastresses wrote:

Originally posted by Mary Nicole Mary Nicole wrote:



Already tried and they blocked me bc I said I was going to report them to the Better Business Bureau lol. I'm based in the US but currently deployed so figured I was the only person having this problem since it would be shipped to an APO address. but according to their IG I'm not the only one with this problem


Can you do a charge back on your card? also write to trading standards. If it was me I would me making up stink all over the place leave bad reviews everywhere you go


I'm going to call my bank today and try!
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trinastresses View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote trinastresses Quote  Post ReplyReply Direct Link To This Post Posted: Mar 04 2014 at 8:52am
Originally posted by Mary Nicole Mary Nicole wrote:



I'm going to call my bank today and try!


Fingers crossed. Let me know how it goes
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jeli20 View Drop Down
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Post Options Post Options   Thanks (1) Thanks(1)   Quote jeli20 Quote  Post ReplyReply Direct Link To This Post Posted: Mar 04 2014 at 9:57am
OH BOY!
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