| yaki1 wrote:|
| sweetflame wrote:|
Hit or miss. The last two orders were miss....terrible tangling and shedding.
I agree. I was a KevinCN fan some years ago, but mylast purchase was kinky straight and he got it all wrong.
I asked for black and it was colour 2, I asked for custom closure with graduated density and it was way to thick and wiggy.
BEWARE I used the old email address that I had and the reply email was different, still said Kevin in it and that should have been my time to not chase an order.
Back in the day Kevin who I had great coarse and light yaki wefts and closures was spot on. I doubt lately this is the KevinCN of old.
that was basically my issue with him too..
i ordered a custom frontal with very specific density and i sent my own hair.. it was ALL wrong.
he was going to repair it (but i had to spend on shipping to send it back.. and argue to get like 5%-10% off of my next purchase for them screwing up
) but somehow my package with the thick ass frontal got lost… and my dumbass valued it lower when it was worth a good 300+ (wags VS and the cost of making the frontal)
he tried to resolve it by sending me a few bundles of hair that id never in my life wear and a closure.. it ended up being like several shades off in color.. and i had to take pictures to show this bish that i did not get color #1 or 2 and i am not blind.. i can see what you sent me.. the shiit was a 6! i guess she finally went and talked to the workers and admitted to the color mistake.. the length was off a little too btw but she was still trying to tell me about what was in front of me... and them basic wefts didnt even remotely match the closure. i guess my silly self didnt confirm that the closure would be the same color/texture/pattern as the wefts.. the lady was like, 'i never said the closure would be body wave..' nah but you conveniently just left that out and i assumed id be getting matching ish.. not blonde body wave and black kinky curly
(i knew i wouldnt wear the hair anyways but its the principal)
he tried to fix it again after i raised hell by making another custom frontal with his hair.. virgin indian supposedly.. it wasnt clear if it would be straight or wavy.. i thought wavy but dealing with someone that speaks awful english everything is unclear.
aside from that it just wasnt like the one i got a few years ago AT ALLLLLLLL i loved that one.. he sucks now.
the 'medium brown' silk looks white.. and they sent pics before shipping and confirmed that that was 'medium brown' and there are just hella other little things about it that i dont care for… the density is a lot better but its not exactly how it should be.
now ive just given up on him.. i could tell yall more about this situation but im over it.. this has been like in the span of i wanna say a year…? i know at least 8 months.. i cant anymore.
im so tired of the BS when you pay good money. I understand that there is a language difference but he needs to get more competent staff that can follow directions or something.. i was dealing with a lady named diane and it was frustrating.. ill find someone else..
mind you… the only reason why he was so interested in resolving it is cus i told him i was gonna leave reviews and make youtube vis and ive been a member of bhm forever
(sorry so long.. could have been longer though
Edited by coconess - Jun 01 2014 at 11:20am