Truly sorry to hear about those of you who had a bad experience with Jace. I actually just received my second order of hair from them this year after waiting about 8 weeks for both orders. The hair is gorgeous.
But the first batch I received is a bit coarse for my taste even though it is the satin hair, so I may be selling it. I will keep the second batch, as it is silkier the way I want it.
All in all, I said all of that to say, it truly is hit or miss with all of these vendors, be it American or Chinese, and we do order at our own risk. I have been burned with horrible hair before that I paid a grip for, and it's not a good feeling, so I am sorry for your loss. However, thankfully, I have had good experiences with Jace, so I hope those of you waiting on hair will have the same.