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JACE BEAUTY FRAUD

 
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ms.blue View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote ms.blue Quote  Post ReplyReply Direct Link To This Post Posted: Oct 22 2013 at 10:35am
Originally posted by DarkCoCoO9 DarkCoCoO9 wrote:

Im thinkin they gave me a fake tracking number too, just say they shipped it off for making me wait so long. Smh.. jacebeauty is officially crossed off my list


Wow, really?
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JaceDummy View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote JaceDummy Quote  Post ReplyReply Direct Link To This Post Posted: Oct 24 2013 at 8:00pm
Originally posted by ms.blue ms.blue wrote:

Originally posted by DarkCoCoO9 DarkCoCoO9 wrote:

Im thinkin they gave me a fake tracking number too, just say they shipped it off for making me wait so long. Smh.. jacebeauty is officially crossed off my list


Wow, really?


Oh YES! My original tracking number mysteriously changed after they called to inform me that they HADNT sent my hair yet. They totally do that so that you cant change or cancel your order. That was some straight B.S.
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Post Options Post Options   Thanks (1) Thanks(1)   Quote shoefreakbaby Quote  Post ReplyReply Direct Link To This Post Posted: Oct 24 2013 at 8:03pm
huuuuuuhhhhh


I thought I was the only one


The hair had a bunch of flyaways 
filled with grey hair 

and NO WAVE PATTEREN WHAT SO EVER.


IT TOOK EIGHT WEEKS TOO.


I am returning it this week
The only reason why I am returning it is because it is my sisters and she wants to,

I honestly think I will get the same bad hair back.


I was very saddened because this hair was for the :biggest day" in her life 
and I had to led her one of my stashes.

smh
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JaceDummy View Drop Down
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Post Options Post Options   Thanks (2) Thanks(2)   Quote JaceDummy Quote  Post ReplyReply Direct Link To This Post Posted: Oct 24 2013 at 8:28pm
Call them and let them know. No, put it in writing. I was literally ready to fly to Atlanta for small claims court!

However, after i spoke with Nicole, i cooled down quickly. She called me and called again when i sent her blocked number to vmail. I ended up talking to her at 9pm CA time for over an hour.

Nicole sounded like she genuinely wanted to make it right. You might not get the same garbage hair. For that kind of money, it's worth it to send an email. Let them know that you will cause bad press if they dont fix it.

Edited by JaceDummy - Oct 24 2013 at 8:31pm
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KanDy994 View Drop Down
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Post Options Post Options   Thanks (2) Thanks(2)   Quote KanDy994 Quote  Post ReplyReply Direct Link To This Post Posted: Oct 25 2013 at 10:47am
Wow if everybody always has these problems I wonder why ppl continue to order from her
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JaceDummy View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote JaceDummy Quote  Post ReplyReply Direct Link To This Post Posted: Oct 25 2013 at 2:40pm
Originally posted by KanDy994 KanDy994 wrote:

Wow if everybody always has these problems I wonder why ppl continue to order from her


Hence the name!!

In search of Unicorn hair
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KanDy994 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote KanDy994 Quote  Post ReplyReply Direct Link To This Post Posted: Oct 25 2013 at 4:54pm
Originally posted by JaceDummy JaceDummy wrote:

Originally posted by KanDy994 KanDy994 wrote:

Wow if everybody always has these problems I wonder why ppl continue to order from her


Hence the name!!

In search of Unicorn hair


Lol I was wondering about the name!!! Didn't know how to ask about it without seeming offensive
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JaceDummy View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote JaceDummy Quote  Post ReplyReply Direct Link To This Post Posted: Oct 25 2013 at 5:24pm
Originally posted by KanDy994 KanDy994 wrote:

Originally posted by JaceDummy JaceDummy wrote:

Originally posted by KanDy994 KanDy994 wrote:

Wow if everybody always has these problems I wonder why ppl continue to order from her


Hence the name!!

In search of Unicorn hair


Lol I was wondering about the name!!! Didn't know how to ask about it without seeming offensive


Awe!! How cute! Someone on BHM who cares about being offensive :-) I gotta have thick skin 'round here lol.
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trishell8 View Drop Down
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Post Options Post Options   Thanks (1) Thanks(1)   Quote trishell8 Quote  Post ReplyReply Direct Link To This Post Posted: Oct 26 2013 at 4:00pm
I ordered hair from the July sale too. And my wavy hair is shiny as BSS Hair. Ii looks so artificial. This hair does not look ANYTHING like my Jace hair from Feb 2012 which I am still currently rocking. I am soooo disappointed!!!. By the time I opened the package I missed the 10 days to return per return policy so I was advised that I am stuck with this hair. She has definitely lost another customer!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Sugar Lump Quote  Post ReplyReply Direct Link To This Post Posted: Oct 26 2013 at 5:35pm
Truly sorry to hear about those of you who had a bad experience with Jace.  I actually just received my second order of hair from them this year after waiting about 8 weeks for both orders.  The hair is gorgeous. 
 
But the first batch I received is a bit coarse for my taste even though it is the satin hair, so I may be selling it.  I will keep the second batch, as it is silkier the way I want it. 
 
All in all, I said all of that to say, it truly is hit or miss with all of these vendors, be it American or Chinese, and we do order at our own risk.  I have been burned with horrible hair before that I paid a grip for, and it's not a good feeling, so I am sorry for your loss.  However, thankfully, I have had good experiences with Jace, so I hope those of you waiting on hair will have the same.
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