How to pick the right vendor?

This is my first time and I'm having a really hard time picking out a vendor. I spent several days researching hair companies and textures and just when I think I found the right vendor/texture/international shipper and I'm about this close to order, I always end up unearthing a review or two that tells me the hair is a hot ass mess! This happened 3 times already and it's so frustrating. Is it normal for every hair vendor to have at least one bad review or should I only go for a vendor that has 100% good reviews? (which frankly I haven't been able to find thus far?). The look below is what I'm trying to achieve but the company that the tester is using does not ship to Canada (she used Peruvian straight from Maaliyah). How do I go about this? I've been online for days on end and I'm getting a headache!

buying hair is always a gamble because overall they might have good hair but you receive a bad batch....

All hair companies have bad reviews. ..it depends on how many bad reviews that the company's hair should determine if you should proceed or move on.

ms.blue wrote: All hair companies have bad reviews. ..it depends on how many bad reviews that the company's hair should determine if you should proceed or move on.

If you find one or two bad reviews out of maybe 100 or so, I honestly wouldn't be too worried. You have to remember that just because people are ordering hair doesn't mean they know what they are doing and how to take care of it. If someone is rough on hair, it's gonna look a hot mess with the quickness regardless of the price paid for it. Personally, I have used Milky Way Saga many times and although some people have negative things to say about it, I have always managed to keep it silky and looking good for 3-4 months at a time. How you care for the hair is always one of the most important factors.