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starflower7 
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 Posted: Nov 22 2012 at 9:25am |
 nala52808 wrote:
I be calling |
LMAO people are so dumb 
Edited by starflower7 - Nov 22 2012 at 9:25am
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Derri
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Posted: Nov 22 2012 at 9:42am |
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I feel your pain, OP
Don't do craigslist anymore hun.
But yea, the job market in Canada is not what they would have you believe.
Try indeed.com, workopolis, careerbuilder.
Even jobbank has many scam companies. Be careful and good luck. I hope you find a position soon.
Edited by Derri - Nov 22 2012 at 9:42am
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ShadyLady
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Posted: Nov 22 2012 at 9:43am |
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You remixed the script after they specifically told you that you were on probation...
Made it seem like you can't/won't follow directions from the jump.
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Derri
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Posted: Nov 22 2012 at 9:46am |
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And yes, you should have followed the script. If the script didn't make sense, then speaking to a supervisor and letting them know that this is gramaticallly incorrect, or incomprehensible etc would have been the best option.
I have called people out on their horribly worded job applications before, and got the job probably because I sh*tted on them and they had their tails between their legs.
Edited by Derri - Nov 22 2012 at 9:47am
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creole booty
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Posted: Nov 22 2012 at 11:00am |
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Did u ask them why they were firing u?
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niecy
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Posted: Nov 22 2012 at 11:06am |
SoutherNtellect wrote:
call center scripts are not a suggestion. they are mandatory. when the calls are monitored by QA, they're looking to see if you use the correct opening script, closing script, and whatever they require in the middle. A verbal warning would have sufficed, but you have to do your part as well. and Craigs list is, of course, fishy |
As far as I know with the call centers I've worked at we didn't have to follow their script word for word. Either way I'm wondering why they were taking calls after being there only three days anyway
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Babydoll9163
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Posted: Nov 22 2012 at 11:20am |
What makes the company a scam? Were you not paid?
It ain't a scam if they fired you for not following directions 
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SoutherNtellect
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Posted: Nov 22 2012 at 11:28am |
niecy wrote:
SoutherNtellect wrote:
call center scripts are not a suggestion. they are mandatory. when the calls are monitored by QA, they're looking to see if you use the correct opening script, closing script, and whatever they require in the middle. A verbal warning would have sufficed, but you have to do your part as well. and Craigs list is, of course, fishy |
As far as I know with the call centers I've worked at we didn't have to follow their script word for word. Either way I'm wondering why they were taking calls after being there only three days anyway |
We could make changes such as how may I assist you versus how may I help you, or may I have the reason for your call today However, I was training for 4 weeks before I even touched a phone
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Lite Brite
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Posted: Nov 22 2012 at 11:34am |
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LMAO@ Nala's lyin ass!!
(at least I hope she is)
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sugabanana
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Posted: Nov 22 2012 at 11:34am |
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Dang girl. It was probably one of those fly by night companies. I was hired at a company that solicited for donations. Manager was ripping pages out of the phone book for us to randomly call folks for money. Your check was based on the amount of the donation. I gently asked what time lunch was and hauled arse without ever looking back!!
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