Black Hair Media Forum Homepage
CoCo Black Hair
Forum Home Forum Home > Lets Talk > Talk, Talk, and More Talk
  New Posts New Posts RSS Feed - Has anyone ever sent their laptop for repair?
  FAQ FAQ  Forum Search   Register Register  Login Login
Extensions Plus

Topic ClosedHas anyone ever sent their laptop for repair?

 Post Reply Post Reply Page  <1 345
It Always Begin With Beautiful Hair

Premier Lace Wigs

Mynx Hair

missunfoolish View Drop Down
Elite Member
Elite Member

Joined: Mar 25 2010
Location: hell
Status: Offline
Points: 19391
Direct Link To This Post Posted: Jan 08 2014 at 9:32pm
i was getting no help and was reading around forums and found some asus support emails
emailed like 5-6 people and 2 got back to me

and one actually got something done, turns out i complained to a head manager and he fixed things immediately. found out who gave me the wrong address in the first place, told me my notebook was in the warehouse that was waiting to be shipped out. he said not sure when it was supposed to leave, but got someone down there and do it right away. (im guessing making up for his employees f*ck ups) 

this was in the middle of the week and he got my notebook to be shipped to the correct place
(just got delivered today) 

and now it says its in the process of repairing
he told me to tell him when it got there so he can expedite my notebook for repairing and shipping

asus customer service sucks.

and people telling me to get a new laptop, nobody got that kind of money
anywho, i hope i dont ever have to go through this again.
annnnd hopefully they just fix my simple screen problem and itll be fine, like i thought asus was a good brand. maybe they are but just HORRIBLE CUSTOMER SERVICE.

Back to Top
Sponsored Links

Back to Top
China Lace Wigs
Get Healthier Stronger Longer Hair
Netwurks Xcel21
Human Hair Wigs
 Post Reply Post Reply Page  <1 345
  Share Topic   

Forum Jump Forum Permissions View Drop Down