Hey all, I'm in a nightmare with JACEbeauty . Don't do it. I purchased my hair from them on 3-11-2014 I received my hair on 6-10-2014 only after I made a comment on instagram regarding the nightmare that they were putting me through. I was just about begging them to send my purchase or send my money back. Anyway I get the hair and its shedding tangled and not at all what I ordered. This hair looks like and feels like It could have been purchased at your local beauty supply store. Then with the purchase they send you a CongratulatiOns letter that tells you to get the texture ths that you ordered and waited 3 monthst you need to wash the hair with Giovanni 50 /50. Because the hair may appear more siliker than what's ordered. No I should get a full refund. I didnt order a siliker hair and shouldn't have to complete the process by purchasing a shampoo to complete a process that jace says takes them 6-8weeks the takes them 12 weeks. Well nowv to fight for a refund. Soooooooooo disappointed. Don't do JACE. They updated me until it was time to receive my hair the upds test stopped. After several back and forth emails they telephoned me through what's app. Its . An app that's like voice mail. You Don't have to call or text the person.