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shantel75
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Joined: May 14 2012
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Topic: Glam Goddess Beauty Posted: Jul 27 2012 at 5:26pm |
I subbed to GG's Facebook page and their website is now up and running. The website looks very professional and the pics of the hair looks GORGE! Who's ordering?
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Princess_Me
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Posted: Jul 27 2012 at 5:34pm |
shantel75 wrote:
I subbed to GG's Facebook page and their website is now up and running. The website looks very professional and the pics of the hair looks GORGE! Who's ordering? | Cute Website, is that the Russian Hair Ivy Reviewed? But anyways No I want be ordering lol
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shantel75
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Posted: Jul 27 2012 at 5:44pm |
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Yes, it's the hair Ivy reviewed. I thought about ordering, but I'm in love with Anson's Malay... lol
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ms.blue
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Joined: Aug 09 2010
Location: Bronx, NY
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Posted: Jul 28 2012 at 7:21am |
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I ordered. I wanted to feel what "Russian" hair feels like. The owners are really nice and it states on the website, I believe in FAQ in their fb page that the hair is from the country of Georgia, Russia and surrounding areas, pretty much eurasian (I love their honesty). Also their introductory sale was pretty good.
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wtoussaint2002
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Joined: May 16 2007
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Posted: Jul 28 2012 at 11:24am |
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My opinion is their customer service is superb just ordered 2 bundles of curly hair 16-18" told her I'm not in a hurry can't wait to get the hair.
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tmrockville
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Posted: Jul 29 2012 at 9:11am |
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Guilty! I already have some russian hair but wanted to order from GG as well. Her customer service is really good and she is very responsive!
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ms.blue
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Posted: Jul 29 2012 at 11:13am |
I have to agree, their customer service is superb. They e-mail back so quickly and give out full detailed responses...like they read from a ultimate customer service handbook  .
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shantel75
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Posted: Jul 29 2012 at 9:27pm |
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For those who ordered - please post pics!! :)
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debg
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Posted: Jul 29 2012 at 10:11pm |
They have a 4 week waiting time They do not have the hair but order it after the customer gives them money?? they then ask the supplier from overseas to send them the hair....... am I reading that right?? The info from their site is below.......
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Why does it take so long for me to receive my hair? Can I get it any sooner?This is a question that we get asked all of the time so we want to give the most detailed answer we possibly can so that you may understand why it takes some time. To begin, our vendor is overseas – to put that into perspective for you, their business opens when it’s around 3:00 – 4 AM for us. Due to the varying time zones, sometimes it takes anywhere from 2-3 days to for us to get in touch with each other to confirm the order, place it and confirm payment. There are no shopping carts to put the hair in or anything like that. We have to literally speak with the vendor about our order and then pay by bank transfer. Upon receiving our order, the vendor has their workers sort through hundreds of kilos of hair to customize our order to our standards, picking out highly textured, patterned hair, as we’ve requested to satisfy our customers’ desires. This process alone takes anywhere from 3-4 days for them to process our order. They ship our order to us which takes about 5 days or so for us to receive, but sometimes it can take longer, up to 1 ½ weeks. At this point, we’re already up to a little over a week, leading up to two weeks! Then of course, the hair has to be wefted, which is a time consuming process. By the time we get the wefted hair back, another 1½ weeks or so has passed. Then, we clean the hair and allow it to air dry and package it, which takes another two days or so. As you can see, it is a lengthy process and we have to rely on our vendor, wefter, and the postal system to get the hair from one place to another and back to us and those things can take time and delays are occasionally experienced. Though it may take some time for us to get your order to you, you can have peace of mind knowing that you’re receiving authentic, virgin hair that’s been checked for accuracy multiple times, thoroughly cleaned, and fitted with a strong, durable weft which will minimize shedding and diminish the possibility of tangling. From top to bottom, every measure has been taken to ensure that your hair exudes quality, which is something that simply cannot be rushed; often, rushed work means lessened quality and we want nothing but the best for our customers because we value each and every one of you!
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Princess_Me
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Posted: Jul 29 2012 at 10:21pm |
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Didn't even pay any attention to that when I went to look I guess cause I went straight to the hair but interesting though
Edited by Princess_Me - Jul 29 2012 at 10:36pm
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