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Message Icon Topic: custom wig is too big!!!! UPDATED WITH PICS(Topic Closed Topic Closed) Post Reply Post New Topic
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ladyfox850
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bullet Topic: custom wig is too big!!!! UPDATED WITH PICS
    Posted: 10 Dec 2008 at 11:10pm
http://public.fotki.com/ladyfox850/chinese-kinky-strai/
PW:   buyme

Has anyone had to address this with a CV before? My custom order, silk top KS-Chinese/is too big. It's about 24.5 cir, which is a full inch larger than it needs to be. All of the other measurements are off by an inch or so which makes the entire wig TOO BIG. I've written the vendor and her first response was that it was made to order based on measurements.
This is about my 7th or 8th wig from her and the first time I've had this problem with her wigs. I've written her again with the actual measurements of the wig. No response yet.
Any other suggestions????
(please, No surgery though, I've done it before when it was MY mistake. I don't want to operate on a custom unit.)
Thanks Ladies!
(not to mention how long I had to wait for this custom unit!!!!)

Edited by ladyfox850 - 15 Dec 2008 at 7:22am
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ladyfox850
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bullet Posted: 10 Dec 2008 at 11:15pm
here is most recent reply from the CV:

"No dear, my workers never do the wrong size for custom orders , they won't do a 24.5" cir if it is a 23.5" cir because it will cost more ."

and yes she is on the "approved" list.

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prettygurl2010
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bullet Posted: 10 Dec 2008 at 11:21pm
That's the beauty of standard measurements- they don't lie and they speak every language Smile

Let her know you are sending it back.  Include a tape measure.
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Chyna_Li
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bullet Posted: 10 Dec 2008 at 11:37pm
Damn
Positive & negative are directions. Which direction do you choose? Positive thinking evokes more energy, more INITIATIVE & more happiness! Let GO and Let GOD!

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nappyface
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bullet Posted: 11 Dec 2008 at 5:10am

I am very sorry to hear this, especially when you have bought from them before. They should take it back, to at least check it. Ouch Please et us know how you get on.

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betyboop
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bullet Posted: 11 Dec 2008 at 7:01am
unreal
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ladyfox850
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bullet Posted: 11 Dec 2008 at 7:17am
I was surprised at her response too....I will keep all posted. thanks!
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techieGirl
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bullet Posted: 11 Dec 2008 at 7:31am
What method of payment did you use? I would tell her that you re-measured it and it is not the correct size. Maybe you need to also remind her that you have purchased several units from her in the past with the exact same measurements and they fit perfectly. I then would ask her how she wants to rectify the situation since you cannot wear the wig.

 
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KayLove
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bullet Posted: 11 Dec 2008 at 2:35pm
What is the latest update?
I breath, dream, and live, hair! Next to Christ, it is my crown and glory.
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Wifeytyp
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bullet Posted: 11 Dec 2008 at 3:53pm

The sad thing is that these CV mass produce these units at such high volumes, so instead of them correcting the problem, they just make excuses for their human error… like it was totally impossible to measure wrong..  

 

Trolls have no life, no power; but by manipulating others, even if for just a couple of exchanges, they have control.



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kalenjin
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bullet Posted: 11 Dec 2008 at 4:01pm
I would send it back if you havent already cut the lace out
I am just saying
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ladyfox850
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bullet Posted: 11 Dec 2008 at 7:41pm
she hasn't responded since last night, so there is no update tonight thus far.
I did remind her that I have purchased 7 or 8 wigs from her and they all fit with no problem.
I haven't cut the lace either....learned that early, early on. I am very disappointed that she, so far, is not eager to fix the problem. I'm sure once she sees the wig, there's no way she will continue to say "her workers never do the wrong size". .
I used Western Union, she only accepts WU.
thanks for all the feedback!!!
Updates to follow........
(I hate to have to wait another month for a replacement, especially since this one took almost two months to make, but even though the wig is beautiful, it's still too big)
.

Edited by ladyfox850 - 11 Dec 2008 at 7:42pm
Be the change you want to see in the world.
check out new artist:
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