State official says food stamp malfunction is not related to government shut down
Oct 12, 2013 1:04 PM EST
Oct 12, 2013 2:57 PM EST
CLEVELAND, OH (WOIO) -
People attempting to use their food assistance cards are being denied across the state of Ohio.
Ben Johnson, Deputy Director at the Ohio Department
of Job and Family Services, confirmed that the EBT computer system is
experiencing technical difficulties statewide, but that stores should
still be able to complete transactions manually.
Johnson also says that it's "highly unlikely" that this problem is related to the government shutdown.
A Dave's Market employee also confirmed that the EBT computer system was causing machines to decline food assistance cards.
"The phone has been ringing off the hook," said the Dave's employee.
She says many customers have not been able to purchase items because of the glitch.
Stay with 19 Action News as this story develops.
Copyright 2013 WOIO. All rights reserved.
Channel 12 has received numerous phone calls and messages about EBT
cards being declined in the metro. According to officials with the
Mississippi Department of Human Services EBT cards in 17 states are
being declined. We're told the vendor for EBT cards, that services many
states including MS for SNAP benefits, had equipment problems which has
caused cards to be declined. Officials with DHS say this has nothing to do with the federal government shut down. The vendor expects the problem to be resolved shortly.
Government Shutdown NOT to Blame for EBT Card Error
Oct 12, 2013 2:08 PM EST
Oct 12, 2013 2:27 PM EST