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Topic ClosedDid I get a bad batch? Vinuss review

 
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ms.blue View Drop Down
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Points: 17928 		Direct Link To This Post Posted: Nov 22 2013 at 8:00am
Originally posted by viviwaytogo viviwaytogo wrote:

Usually the hair extension will last for 3 to 6 months. But you said the weft you use only use for two weeks and becomes mess. That is really too bad. I think you could ask the company to exchange a new one or ask for refund if it is really a problem of the quality. 
As for me, I love to use the Magic Queen hair extension. SmileHope you will solve the problem soon.


Like for real though? smh
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miss america View Drop Down
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Points: 3216 		Direct Link To This Post Posted: Nov 22 2013 at 8:19am
Lmao^^^.....like really. That broken English gives it away everytime. Smh. You would think they would want to take some English classes before coming on here. Lol smh
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lildeevah View Drop Down
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Points: 780 		Direct Link To This Post Posted: Nov 22 2013 at 11:30pm
Originally posted by miiszjanae miiszjanae wrote:

Originally posted by lildeevah lildeevah wrote:

Ok so my name is in here. Why??

Yes I got hair from Vinuss and have purchased a good amount after and haven't had issues. The hair I'm wearing I've had for about 4 months (two install) You probably did receive a bad batch. I suggest you shoot them an email with pics to get some sort of refund or better hair.

But still...why did my name have to be put in here.....


The vendor through your name in the mix, not the OP...

Yes I don't blame to OP at all.  I was just wondering why the Vinuss put my name on here like that. 
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lildeevah View Drop Down
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Points: 780 		Direct Link To This Post Posted: Nov 22 2013 at 11:31pm
Originally posted by joileprincess joileprincess wrote:

Originally posted by miiszjanae miiszjanae wrote:

Originally posted by lildeevah lildeevah wrote:

Ok so my name is in here. Why??

Yes I got hair from Vinuss and have purchased a good amount after and haven't had issues. The hair I'm wearing I've had for about 4 months (two install) You probably did receive a bad batch. I suggest you shoot them an email with pics to get some sort of refund or better hair.

But still...why did my name have to be put in here.....


The vendor through your name in the mix, not the OP...

True and to be honest I wouldn't have known that they were referring to you at all.

I understand.  I guess because I never see my name on here like that, it threw me off.  
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Mznellybby View Drop Down
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Points: 326 		Direct Link To This Post Posted: Nov 27 2013 at 11:26pm
I wanted to make a separate topic to really rant about this company but I'm to new to the bhm community so I'm sorry OP for hijacking your thread....

So I ordered my hair from Vinuss hair company on September 26 but due to some holiday. She claimed she sent it out on the 28th but in actuality it was mailed out on the 4th and I receive my hair on the October 7.

Proof.






Out the package the hair looked beautiful, very silky and flowly. One thing I did notice was that the weft lengths were exactly the same length which made me wonder if I got what I paid for! Why was my 16/18/20 the same amount hair? The shorter the length the more wefts I should receive correct?

Anyways I cowashed the hair and let the hair air dry. Bare in mind I had an install in my hair already so I didn't immediately install the hair

Text to my hairdresser setting up my hair appoint note the date


At first the hair was amazing lots of body and movement I really was loving my hair




And then the shedding and tangling start two weeks after the install I literally spent 30 mins trying to detangling this mess of " virgin hair" I had hair everywhere!



Yup that was my life trying to manage this!

Finally I got fed up and cut the tracks out of my head a waste of 200 dollars impeccable install not to mention the 166 I forked out to this sham of a company

Please beware STAY AWAY FROM VINUSS HAIR unless you want a 2 week install.
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WhitWhit86 View Drop Down
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Points: 679 		Direct Link To This Post Posted: Nov 28 2013 at 1:58am
Dang that's cold....sorry this happen 2 you.. I would be mad also! Smh
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Brjasuga51 View Drop Down
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Points: 33084 		Direct Link To This Post Posted: Nov 28 2013 at 11:37am
Dam dam dam.....#waits for vendor to come and justify this #
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Mznellybby View Drop Down
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Points: 326 		Direct Link To This Post Posted: Nov 28 2013 at 2:41pm
Originally posted by Brjasuga51 Brjasuga51 wrote:


Dam dam dam.....#waits for vendor to come and justify this #


And you know she stalks the forum so I know she saw my post , she has no explanation as to why my hair did a Jekyll and Hyde on my head. I just want her to show some accountability
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Janezeng View Drop Down
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Points: 101 		Direct Link To This Post Posted: Nov 29 2013 at 3:23am
I just read the post now after you send me email. 

Firstly i am so sorry for this. And i am so sad to hear that.

Here, i give you explanation.

we have our return & refund policy, please read here http://www.vinuss.com/exchange-return

Your have ordered the hair over 45 days. So we can not accept your request.!!

We accept all negative feedbacks on our hair. But we also have our refund policy. After installation of the hair, customer should take good care of the hair. Right? If you have taken good care of the hair, the hair is shedding and tangle. we will afford this responsibility because of our bad hair. But we just accept the the request according to our policy.

We know that you paid money to get bad hair. You are unhappy and angry with this. Now we just can offer you partial refund as i mentioned on the email.

I accept all feedback and request from customers, but we also hope customer can follow our policy. Thanks
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Mznellybby View Drop Down
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Points: 326 		Direct Link To This Post Posted: Nov 29 2013 at 3:33am
Originally posted by Janezeng Janezeng wrote:



I just read the post now after you send me email. 

Firstly i am so sorry for this. And i am so sad to hear that.

Here, i give you explanation.

we have our return & refund policy, please read here http://www.vinuss.com/exchange-return

Your have ordered the hair over 45 days. So we can not accept your request.!!

We accept all negative feedbacks on our hair. But we also have our refund policy. After installation of the hair, customer should take good care of the hair. Right? If you have taken good care of the hair, the hair is shedding and tangle. we will afford this responsibility because of our bad hair. But we just accept the the request according to our policy.

We know that you paid money to get bad hair. You are unhappy and angry with this. Now we just can offer you partial refund as i mentioned on the email.

I accept all feedback and request from customers, but we also hope customer can follow our policy. Thanks



You guys are horrible you sell me a bogus product. You are perpetuated a fraud, the hair you advertise as virgin hair is NOT virgin hair and you should be ASHAMED of yourself! I hope no one does business with your sham of a company
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