Dangerously MATTED thick/coarse hair (Please help)

i say get a crapload of patience, a full large spray bottle filled with water, and the most slippery condish you can get your hands on, and go to work in the smallest sections your temperament can manage lol been there, feel your pain. it just takes working through carefully. try using your fingers only so that you don't break hair. if your hair is matted, it's most likely got lots of knots, and a comb would merely break them off. try to salvage all that you can.