RESPONSE TO SHANTI11 –
I usually don’t have the time to participate in forums of any kind and I
certainly welcome constructive criticism, but when I was notified about this
post by one our customers, I felt it necessary to address SHANTI11’s post.
I would first like to say that this is by no means an
attack on SHANTI11 because of course, you have the right to feel the way you
do even though (I think) we have never interacted to the best of my knowledge, in
any way other than (I assume) you have utilized our wefting service judging from your
post, and if you have, thank you for your patronage J
The ONLY reason I am responding to this is because a
couple of things in your post are inaccurate and being that it referenced me
personally, I felt the need to clarify.
STATEMENT: “She's so expensive and I can't be sure
what I'll get since she preaches about Indian hair being the only hair worth
spending coins on”
my prices, this is a vast and very competitive industry. You will often find huge differences in
pricing and this is based on a variety of factors, which are too long to get
into. However, for the quality of hair
that I have sold over the years, my price being too high is a matter of
opinion. I have absolutely no problem
whatsoever selling my hair at the prices they are currently priced at because
my customers know they can trust our brand and they will not be
disappointed. Of course, I cannot please
everyone, and we are not perfect, and if for whatever reason you or anyone has
a problem with our hair, it is immediately rectified.
Secondly, I DO NOT preach that Indian hair is the
only hair worth spending money on. As a
manufacturer, I am privy to an abundance of knowledge that most consumers of
Indian hair or hair in general are not privy to. I am an educator and through my blogs,
training, and facebook page I have often debunked many of the falsehood in the
hair industry that most consumers have taken as facts!
one being all the different hair ethnicity when in fact, and it is a FACT that
the MAJORITY of hair being sold comes from CHINA or INDIA. What I preach is educating consumers of human
hair not to buy into all the HYPE, TAGLINES, and TRICKERY!!! You
are buying hair that has been manipulated into letting you think it is
something that it is not! THIS IS A FACT!!
For the most part, you are purchasing either INDIAN OR CHINESE
DEFINITELY NOT putting INDIAN HAIR on a platter and preaching buy, buy, buy
only my INDIAN HAIR!!! I am just
SHANT11 STATEMENT: “And she does travel to india
quite a bit) but sells malaysian and also calls steam processed hair virgin.”
RESPONSE: This is somewhat of an ambiguous statement but
I wanted to point out that I sell only two categories of hair Malaysian and
Indian Hair. Yes, I do call my
steam-textured hair Virgin because it is.
We take our 100% Virgin hair and all we do is apply steam to create a
variety of curl and wave pattern. We
recently started to sell steam-textured hair because it was requested of us and a
lot of our customers only trusted us to sell it to them.
(steam-permed/processed) may imply to some that the hair is chemically manipulated to get
texture but in actuality there is ABSOLUTELY NO CHEMICAL PROCESSING done to
obtain our curl patterns and our 100% Virgin CHICKKI CURL, ROLLER AND RIPPLE
WAVE is authentic virgin hair that is professionally steam-permed. Applying
steam permanently set the curl and wave pattern without comprising the
integrity of the hair. There is nothing
misleading or misrepresented about the virgin hair we sell...It is steam textured Virgin Hair.
FINALLY, SHANTI11 STATEMENT: “I badly want to buy
into her hype but the angle on my shoulder says she can't be trusted”.
RESPONSE: My only HYPE is educating the masses about
the trickery and thievery that exists in the hair industry and for that…… I
cannot be trusted!! Again, this is not
an attack on you SHANTI11, but this statement genuinely confuses me!!
phrasing of your statement, you are attempting to open a discussion regarding
how trustworthy I am but fail to mention why you distrust me. An attack on someone’s character or business
is a big deal and should be substantiated with facts and not assumptions and
certainly not “JUST BY THE ANGLE ON YOUR SHOULDER”.
I am not
here trying to promote my business, I have done that successfully for over 15
years through loyal customer retention but if you need feedback, please
feel free to log onto all three of my websites and review the dozens of
legitimate reviews from customers all over the world. If you don’t trust the testimonials I will
personally get you intouch with some of our customers.
We DO NOT offer free hair to hair bloggers for their reviews, all our reviews and testimonials are from actual customers! I am an open book, so please feel free to
email me on any issues that may have caused this mistrust.
am usually too busy to participate in forums, they are usually brought to my
attention by our customers, so this response will be my only post on this forum
and if anyone would like to discuss anything or any issues, I more than welcome
your emails. I will only address inaccuracies pertaining to
my character and any misleading post that is a deliberate attempt at defaming
P.S. Thank you
for acknowledging us in a positive way regarding our wefting service. We certainly appreciate any and all feedback
regarding our services, as this is the only way we can improve our service to
you… the customer J
Edited by positiveenergy - Mar 09 2014 at 10:26am