coconess wrote:
There is no "understanding a situation" In a customer service oriented environement.. They can say whatever they want.. As long as they don't put their hands on you.
She reacted stupidly IMO. She should have known she would lose her job.. If she didn't care about that then I understand. But if she valued her job she would have said a slightly snarky comment about how he's there for the next 4 yrs regardless of how anyone feels about it. She could have got at him way worse and made him way madder if she would have thought before she spoke. Im not saying she shouldnt have been angry but There are ways to deal with certain situations.. He won. He disrespected you and then got you fired... I would have been laughing at him cus he can't do sh*t about it
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All of this .... especially the bolded