Black Hair Media Forum Homepage
BHM BHM BHM
Summer Hair Takeover Specials
Forum Home Forum Home > Hair Care > Weaves / Extensions
  New Posts New Posts RSS Feed - Buyers Beware *Sumi*
  FAQ FAQ  Forum Search   Register Register  Login Login
 

Buyers Beware *Sumi*

 
 Post Reply Post Reply Page  12>




The Best Human Hair Available with No Service Match

Author
pepsi25 View Drop Down
Junior Member
Junior Member
Avatar

Joined: Apr 04 2010
Status: Offline
Points: 536
Post Options Post Options   Thanks (3) Thanks(3)   Quote pepsi25 Quote  Post ReplyReply Direct Link To This Post Topic: Buyers Beware *Sumi*
    Posted: Feb 10 2014 at 2:28pm

I received quite a few private messages after posting in a existing thread about issues with this Vendor which has piqued my interest to see how many other members have had issues with Ms Sumi....(Let's stop Sumi in her tracks before she takes us all!!)

 
 Here's my experience below (a little wordy)
 

                I ordered a total of four 18inch bundles on two separate transactions literally within 10mins of each other. I immediately received two Order #'s to my email address. A day or two later I received two tracking numbers from the vendor via email. She also followed up to confirm my mailing address since it was different than billing...

 

It took about 2-3weeks before I received my first order (The vendor emailed me and said she was sorry due to weather and Holiday (New Years) there was a delay and that she would give me a discount on next purchase) 

 

Specs on hair

 

Opened package to 3 bundles of "18"inchs 

2bundles= 1b yaki texture

1bundle= 1 yaki texture

2 bundles weighed 3.4 ounces while the third bundle weighed 3.3 ounces . Although I ordered 18inches it measured more like a 17inch while the longest strand struggled to make it to the 18inch mark. No nits no smell to the hair. At first I got a little excited and thought If I received 3 bundles with this tracking number and was only supposed to receive 2 than my next tracking # I might receive extra hair.....Wait for it........

 

The second tracking number NEVER made it to me I was tracking that bad baby every second of the day and when it said DELIVERED and Signed by Gorden in New Jersey I was confused like hell!!!-I immediately emailed her and let her know HEYYYY That second tracking# did not come to me..took screen shot of UPS site and emailed her all of our correspondents as far as tracking/order numbers..etc. @ First she replied with a I'm Sorry will look into it (due to "political" issues she had to ship from her Canadian office) need to check with them first....than Nothing...I sent another email saying that I was ready to place another order but before I did so we needed to resolve the shortage.. She said she believed me she and that she needed pictures? I responded pictures of what? No reply so than I sent in pictures of my order#/tracking # as well as UPS tracking images and all email correspondents....NOTHING..she has stopped responding to me all together...but for some reason her prices and "quality" of what I did receive had me yearning for more so I visited her site - you need a "password" to shop now? and when you add things to the cart you cant check out with them...I sent her an email earlier today lets see if she responds.(She responded

"Oh no, we just cannot except any order until we ship out order now. Because of china holiday, everyone order indian, we take 3 day to catch up. you shop in store not the shop"

 

I also had been talking to Poster who reviewed Sumi's hair through Pm and after I ran my story down she said she was shorted too on one of her purchases and still thought I should do a review on the hair so that her prices would go down

 

Update....She actually gave me another BHM Members Tracking# who pm'd me her horrific experience she did not receive what she ordered and is now disputing.... Oh yeah she finally decided to respond to me after i posted this in that thread.(Her Response

"Yes we still honor everything. Im so sorry, we are really try hardest to keep up, I dont know what happen just big business boom and the ship problem throw us all off. What do I owe you, I will ship"

..I'm waiting but still haven't recieved my fourth bundleAngry

Back to Top
Sponsored Links


Back to Top
Brjasuga51 View Drop Down
VIP Member
VIP Member
Avatar

Joined: May 07 2013
Location: NYC
Status: Offline
Points: 27835
Post Options Post Options   Thanks (4) Thanks(4)   Quote Brjasuga51 Quote  Post ReplyReply Direct Link To This Post Posted: Feb 10 2014 at 2:40pm
I will rather pick Nits and send my money WU to Bdogg than deal with a dishonest vendor
Back to Top
shantel75 View Drop Down
VIP Member
VIP Member
Avatar

Joined: May 14 2012
Status: Offline
Points: 6994
Post Options Post Options   Thanks (0) Thanks(0)   Quote shantel75 Quote  Post ReplyReply Direct Link To This Post Posted: Feb 10 2014 at 4:02pm
Thanks for sharing. I was going to order from this company, but was turned off when I saw the owner using one of bhawani's pics as their profile on FB.

I hope they resolve your issue soon.
Back to Top
miiszjanae View Drop Down
Elite Member
Elite Member
Avatar

Joined: Jul 22 2009
Location: Bronx, NY
Status: Offline
Points: 11112
Post Options Post Options   Thanks (0) Thanks(0)   Quote miiszjanae Quote  Post ReplyReply Direct Link To This Post Posted: Feb 10 2014 at 4:05pm
Originally posted by Brjasuga51 Brjasuga51 wrote:

I will rather pick Nits and send my money WU to Bdogg than deal with a dishonest vendor

^^This.
Back to Top
Gods Child View Drop Down
Senior Member
Senior Member
Avatar

Joined: Dec 08 2008
Status: Offline
Points: 4275
Post Options Post Options   Thanks (0) Thanks(0)   Quote Gods Child Quote  Post ReplyReply Direct Link To This Post Posted: Feb 10 2014 at 5:43pm
Trust me, don't do it. My cousin ordered and received very nice quality hair. I on the other hand was one of the unlucky one's who got scammed. Now Sumi won't even respond to my emails. B-dogg is higher but I have learned my lesson. Team B-dogg (so who wants to split the shipping on a B-dogg order)?Smile
Back to Top
louboutin85 View Drop Down
New Member
New Member
Avatar

Joined: Feb 02 2014
Location: smith
Status: Offline
Points: 49
Post Options Post Options   Thanks (1) Thanks(1)   Quote louboutin85 Quote  Post ReplyReply Direct Link To This Post Posted: Feb 11 2014 at 7:56am
She scammed me also 15 days after order, no hair, no refund nothing, but ive contacted my bank.
Back to Top
marie67 View Drop Down
VIP Member
VIP Member
Avatar

Joined: Jul 21 2006
Status: Offline
Points: 5630
Post Options Post Options   Thanks (0) Thanks(0)   Quote marie67 Quote  Post ReplyReply Direct Link To This Post Posted: Feb 11 2014 at 11:53am
Originally posted by Brjasuga51 Brjasuga51 wrote:

I will rather pick Nits and send my money WU to Bdogg than deal with a dishonest vendor
I know that's right!
Back to Top
pepsi25 View Drop Down
Junior Member
Junior Member
Avatar

Joined: Apr 04 2010
Status: Offline
Points: 536
Post Options Post Options   Thanks (0) Thanks(0)   Quote pepsi25 Quote  Post ReplyReply Direct Link To This Post Posted: May 05 2014 at 7:48am
Welp! Looks lilke Ms Sumi is no longer doing business! SMH! Never received that one bundle and I tried to visit her website today and it no longer exists.......
Back to Top
Brjasuga51 View Drop Down
VIP Member
VIP Member
Avatar

Joined: May 07 2013
Location: NYC
Status: Offline
Points: 27835
Post Options Post Options   Thanks (0) Thanks(0)   Quote Brjasuga51 Quote  Post ReplyReply Direct Link To This Post Posted: May 05 2014 at 8:11am
That's a shame OP...smh
Back to Top
LynnNyc View Drop Down
Senior Member
Senior Member


Joined: Aug 13 2005
Location: US - New York
Status: Offline
Points: 2833
Post Options Post Options   Thanks (1) Thanks(1)   Quote LynnNyc Quote  Post ReplyReply Direct Link To This Post Posted: May 05 2014 at 8:30am
@Pepsi, out of business?  unlikely.  As long as they can cheat people with plastic hair, they will.  I would not be surprised if they open up very soon, or already have, under a new name and new store, they are very good at 're-inventing' their stores.
Back to Top
Get Longer Healthier Faster Growing Hair
Get Healthier Stronger Longer Hair
The Elite Hair Care Sorority
Electric Cherry Hair
Hair Extensions Wefted Hair Wigs and More
Human Hair Wigs
Wefting Training
FAB Hair Premium Hair Extensions
DivaWigs.com
Premium Quality Human Hair Extensions and Closures
 Post Reply Post Reply Page  12>
  Share Topic   

Forum Jump Forum Permissions View Drop Down