She's an unprofessional hoodrat.
Suck it the phuck up. Part of being in business is having LOSSES. All of us have them, truthfully stylists "loss" is wrapped up in their time. I'd love for my losses to just be my 'time'. Sheit she used her "time" to go through cutting the braids out. She didn't even REMOVE them, she butchered them to be vindictive. Her actions overshadow the actions of the person who was trying to rip her off. No professional would do something like that. They understand business and value their reputation as a professional enough to not act an ass over a $100 hair style.
Try having a small business and getting a chargeback for $500.00 for a product the customer received and used. I've lost thousands in chargebacks, refunding bad customers, etc. It's called the cost of doing business. Kitchen stylists don't kno nun bout dat though, obviously.
All businesses experience losses and horrible customers, but the way you HANDLE the situation is what will determine your longevity. Cutting the hair out of a child's head is a reflection of her mentality and I would never go to a stylist like that. It's not about "she got to eat too", if she wants to keep eating she needs to understand that the way you handle bad customers and learning how to pick your battles is what being in business is about.
Edited by OhMyCurlz - Jun 02 2014 at 4:15pm