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bestlacewigs/pics/review UPDATE pg 5/more pic pg7

 
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YaYaStar View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote YaYaStar Quote  Post ReplyReply Direct Link To This Post Posted: Apr 11 2012 at 3:52pm
Your experience is upsetting and you have every right to be pissed. I have a glueless yaki unit I purchased from them in February and I have washed it several times and thankfully the unit has held up well. Try conracting them and supply pictures of your unit and maybe they can work out something to your satisfaction. (partial refund or seomething)
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MochaBean View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote MochaBean Quote  Post ReplyReply Direct Link To This Post Posted: Nov 22 2012 at 11:10pm
I ordered the Chinese virgin remy hair from bestlacewigs.com. 

See the picture. Just the look of it was the only reason that I purchased it: 
This looks like very thick african american type hair, to me. Wink

I even emailed customer service about adding heat to the hair, and if it was recommended not to. {Joy} said that it was totally fine to straighten this hair if I wanted to.


Unfortunately, the unit that I received was too shiny and plastic looking. Nothing like the photo. This hair looked nice and curly after washing it, but it immediately dried out. When I try to add a small amount of something to help with the dryness, it makes it too shiny which looks nothing like my own hair or the hair pictured. I also tried to flat iron it on low heat, which makes it even shinier and more plastic looking, but it also made the hair more dry and brittle.

Another additional issue that I had was that the hair was shorter on one side than it was the other. The left side of the unit was shorter than the right side! It didn't look layered, it looked like it was chopped off!

I contacted 3 people through the company to make these complaints and seek a refund or some kind of solution. They wanted me to send them pics, and then pay $$ to ship it back to CHINA to repair it!

I don't want this hair, I want a refund. Not even sure if I want a replacement with a different one from this company.

I've seen many good reviews, but they clearly state on their website that if you want disciunts you have to 'promote' them.

Maybe it was just my unit and it was a fluke.

BEWARE.


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elisa View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote elisa Quote  Post ReplyReply Direct Link To This Post Posted: Nov 24 2012 at 8:44pm
I had the same experience with this BOGUS company. A year ago, I ordered a custom curly lace unit that looked nothing like the photo. And, I ask them to send a photo before shipping the product. They did not. I filed a complaint on a Complaint Board warning potential customers. They had the nerve to tell me to redo the curl myself. After I put them on blast and told them so, they refunded a small amount of what I paid.

The unit (brillo pad) is now in some land fill. Ouch

SMH!
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Post Options Post Options   Thanks (1) Thanks(1)   Quote newdiva1 Quote  Post ReplyReply Direct Link To This Post Posted: Nov 26 2012 at 2:13pm
Dang. That sucks. That pic reminds me of a unit i bought years ago from fixinheads. She was the perfect yaki'd kinky curl. *sighs* even knowing how she shedded i was gone buy another.

*sighs longingly * I'm sorry for y'alls trouble. Bestlace has been in the sh*tter for years now. They used to be my go to. Smh. Raised the prices and lowered the quality. Supply and demand is a b*tch when it comes to the lace wig game.
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Prairieflower1960 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Prairieflower1960 Quote  Post ReplyReply Direct Link To This Post Posted: Nov 26 2012 at 5:24pm
Illana I think I have you beat...there's only 0.8% black people where I live.  SMH!
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Promiseualways View Drop Down
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Post Options Post Options   Thanks (1) Thanks(1)   Quote Promiseualways Quote  Post ReplyReply Direct Link To This Post Posted: Dec 04 2012 at 9:48pm
I thought where I lived had the lowest % of black folks, we are only 2% here. You don't even have 1%...
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