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JaceDummy View Drop Down
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Post Options Post Options   Thanks (1) Thanks(1)   Quote JaceDummy Quote  Post ReplyReply Direct Link To This Post Posted: Jun 17 2014 at 1:40am
HEY!!! I'm a senior member yay!
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etowngirl22 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote etowngirl22 Quote  Post ReplyReply Direct Link To This Post Posted: Jun 17 2014 at 1:47am
Originally posted by kerysdream7 kerysdream7 wrote:

Bella Donna is doing some shady business. I'm pretty sure that when I ordered my hair their return policy stated that you could wet the hair to test the pattern and they would do an exchange as long as you left the tie original tie thingy on. They changed up the terms on the site and everything Dead.

Looking back, PRena said they told her the same thing. 

See pages 11-12.
http://f2.blackhairmedia.com/looking-for-cy-hair_topic370347_page11. - http://f2.blackhairmedia.com/looking-for-curly-hair_topic370347_page11.html




LITERALLY thinking the same thing! Emailed this to PRnena back on the 11th:

"Hi! Sorry I'm always bombarding you with questions but I'd really appreciate it if you could help me out on this one, I feel like I'm getting tricked!When I ordered from Belladonna I specifically checked their return policy because their hair didn't have very many reviews. When it came, I wet it and combed it and my friend asked "are you sure you're allowed to return it if you do that?" and I said yes, as long as you only use water, then went to check the return policy AGAIN, just to make sure. Today I email them about returning and they give this whole long schpeal about how once hair has been in a customer's hands they can't return it unless they're at fault, and even if they're at fault, they only do exchanges. And then when I go to look at the site all of a sudden in big bold letters is their policy saying that they DON'T ACCEPT RETURNS, NO EXCEPTIONS.  It clearly a pretty small company, I'm sure she runs her own site, I feel like she quickly changed it after seeing my email! Especially since people have been speculating about Belladonna's vendor being a member here, I feel like she noticed that people's opinions were changing and changed her policy based on that. I saw that on a post in the looking for hair thread you mentioned that she said you could return any unaltered bundles? That's straight up what she said? Cause I'm thinking I might have to file a Paypal disputer or something. This is all such a bummer, I ordered more hair knowing I would likely return the BD, 300+ was already more than I could afford, now I'll be out like 500 on hair since the 2nd order definatly is not returnable. I really apperciate you helping me out if you can"

How is the fact that this many people are complaining not making Paypal suspicious?? Also any chance anyone has a screen shot of the "old" return policy? I tried to cache it but no luckCry
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Post Options Post Options   Thanks (0) Thanks(0)   Quote etowngirl22 Quote  Post ReplyReply Direct Link To This Post Posted: Jun 17 2014 at 1:49am
^^hopefully that didn't read as a callout to PRnena, I just was too lazy to type out my situation again and that PM pretty much explained it. hopefully if she has a copy of that email, maybe it will help out some of us who are trying to file disputes
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Post Options Post Options   Thanks (2) Thanks(2)   Quote Bonjour baby ooowee Quote  Post ReplyReply Direct Link To This Post Posted: Jun 17 2014 at 2:35am
this is BHM from time to time we have BOLD DUMB AZZ HEFFAS that sit in the hair section / get a DUMB light bulb moment and decide to try to swindle women on BHMWacko how fukkin DUMB of them because we ALL are in search of GOOD hair NOT you to come and figure out a way to take our HARD EARNED moneyAngry  soooo no matter what the emails yall done got PUT THAT STUFF TOGETHER and get your money back!!!!!!!!!!!!!   Wink
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Post Options Post Options   Thanks (8) Thanks(8)   Quote OhMyCurlz Quote  Post ReplyReply Direct Link To This Post Posted: Jun 17 2014 at 5:34am
BHM e-thuggin now. People do the most over some hair, and righteously BHM aint SHEIT compared to the witch hunts NC would do over some hair products. Yall must not know bout Enso. They slayed that woman and had her down to her finger prints (literally) with 100 pages +. 

It would be nice if there were a regular updated rating section for hair lines where people can give the hair 1 - 5 stars based on their experience and a brief review like makeupalley. It would keep businesses on their toes and would help A LOT at weeding out the good and bad vendors. We wouldn't have to look for scattered reviews and the rating would be in plain site.  

Like someone else said, not everyone is going to have a positive experience with a hair company. Nowadays hair is just flat our inconsistent, and people sway heavily based off of reviews. Too heavily. 

Also, she's bluffing. LOL Do a chargeback. She wrote that long ass email because she doesn'twant you to do a chargeback. The money will be withdrawn from her account immediately regardless to what Paypal says....and THEN Paypal will withdraw $10.00 from her account to "fight" the chargeback. She wont win and she knows it.  It is odd that Paypal sided with her though against the claim. Paypal RARELY sides with the seller. You also have to call Paypal...ask to speak with a manager, yada yada. Basically, if you do the work...and by work I mean call your bank, you will get your coins back. Then SHE will have to ask for the hair back...lolLOL

I don't worry when it comes to ordering online. When you know the game, played it, and know the system it's harder to get phucked over. 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote divastar Quote  Post ReplyReply Direct Link To This Post Posted: Jun 17 2014 at 9:01am
My dilemma is only a portion of the $ came outta my back. The majority was $$ I had sitting in my Paypal balance so I wouldn't be getting much back from a chargeback. I've never filed a report beyond a claim before so I wouldn't have a clue as to where to begin per my lost claim. I've NEVER lost a claim before!!
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PerfectDiva Quote  Post ReplyReply Direct Link To This Post Posted: Jun 17 2014 at 9:07am
SMH
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Post Options Post Options   Thanks (1) Thanks(1)   Quote Princess Grace Quote  Post ReplyReply Direct Link To This Post Posted: Jun 17 2014 at 10:40am
Divastar :
Screenshot anything from all the Belladonna threads that will support your case, especially that nasty email she sent

Call Paypal Customer service number, explain what is going on.

They will deposit the money back into your Paypal account, when one of those CV was playing games they put the $$$ right back in my Paypal account in 24 hours.

I know someone knows how to find a cached copy of her ORIGINAL refund policy
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Post Options Post Options   Thanks (2) Thanks(2)   Quote kerysdream7 Quote  Post ReplyReply Direct Link To This Post Posted: Jun 17 2014 at 11:04am
This came out of my kc hair this morning. I was not at all surprised to find fibers/fillers. Buyers beware!
Sorry for the large pics.
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Post Options Post Options   Thanks (1) Thanks(1)   Quote Brjasuga51 Quote  Post ReplyReply Direct Link To This Post Posted: Jun 17 2014 at 11:16am
Disapprove.....Kerys say it aint so....
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