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ASOS shoppers in the US?

 
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purpulicious01 View Drop Down
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    Posted: Jan 05 2014 at 9:28am
I ordered the shoes below, but there has been some confusion due to  the UK to US size conversion- I'm being sent the wrong size. 

Any one experience this before? And how long did it take for your parcel to arrive to the US? (If I understand correctly, they are based in the UK) 

Thanks

Image 1 of ASOS HOXTON Heeled Sandals
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femmefatale85 View Drop Down
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Post Options Post Options   Thanks (1) Thanks(1)   Quote femmefatale85 Quote  Post ReplyReply Direct Link To This Post Posted: Jan 05 2014 at 9:35am
I haven't ordered from the UK site since they opened a site for the US. Have you tried the US site? It takes maybe a week or so, I honestly don't remember. Is the size guide unclear?
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purpulicious01 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote purpulicious01 Quote  Post ReplyReply Direct Link To This Post Posted: Jan 05 2014 at 9:48am
I ordered from the US site but they are sending me a UK size because the shoe is coming from their UK warehouse; and the size they are sending me is not the correct equivalent. (i.e. I ordered a size 8, but they are sending me a UK 3, which is equal to a size 6) 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote SoutherNtellect Quote  Post ReplyReply Direct Link To This Post Posted: Jan 05 2014 at 9:58am
Week long for free shipping

The us site has a ny warehouse I believe but sometimes my packages come from the uk
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Sleek Quote  Post ReplyReply Direct Link To This Post Posted: Jan 05 2014 at 10:08am
I thought they shipped out of Ohio now?
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purpulicious01 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote purpulicious01 Quote  Post ReplyReply Direct Link To This Post Posted: Jan 05 2014 at 10:14am
I think they are shipping my shoes from the UK  because the shoe I ordered is a UK brand. 

Idk though - first time ordering from their site and I'm confused.
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Joja1107 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Joja1107 Quote  Post ReplyReply Direct Link To This Post Posted: Jan 05 2014 at 10:20am
I have ordered several times from them. Never shoes though. The shipping is about a week or so and customer service is pretty good too.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote blaquefoxx Quote  Post ReplyReply Direct Link To This Post Posted: Jan 05 2014 at 12:28pm
their packages don't take that long to arrive. 
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