I just got done watching Jacebeauty's latest video and was shocked that Nicole really thinks the average consumer is dumb enough to believe that "winter friction" (what the hell is that anyway) is responsible for why some customers have gotten bundles that were matted and tangling right out of the package. Let Nicole tell it, the cold weather, packaging and the shipping process sucks the moisture out the hair so it's dry, blah blah blah and that's why it acts like that. She needs to stop this isn't the first winter she's been selling this hair and it wasn't a problem before then? She's not doing proper quality control. She can have several seats with this foolishness.

Here are the critera shelists for Winter Friction:
1. Cold climate which promotes dryness and static
2. Rustling in package which adds to friction
 3. Amount of time in transit during the cold weather 

LMBO YALL CRAZY BUT YOU MUST ADMIT WHEN SHE BRUSHED THAT BITCH IT WAS SINGING "BACK TO LIFE BACK TO REALITY"

kandyse1988 wrote: yeah something is going on and she think she slick.... earlier today i pposted a comment basically asking her shouldnt the hair already be immune or used to cold weather since russia is definitely a cold country, and shouldnt it have some resistance since it was from russia..... then i go back to video to find my comment deleted.... to be honest her har is not from  russia she couldnt even answer my honest genuine question... she doing wwwaaayyyy to much...

I aint surprised she been deleting comments matter of fact she stay deleting comments. I think when any business deletes a comment that means they got something to hide instead of deleting the comment why not just answer it if you aint got nothing to hide. It sounds like you made a legitimate point and had a valid question but I guess since she got this whole winter friction lie going and the fact the hair don't really come from the Russian Federation in the first place she couldn't do anything but delete the comment and hide it's sad smh. 

LovesLace wrote: She mentions weather conditions effects on coarse hair in this vid from a year ago.

But what does that have to do with the hair being in her possession, them washing it, letting it dry so obviously it's not dry at this point. They're not standing outside I'm sure they're in a building somewhere where the cold isn't an issue. So the put the hair in the packaging, pack it up and ship it out. The only time the hair would really be exposed to cold is in transport to drop off and in transport to the customer, which it's either in a plane or on a vehicle not just sitting outside laying around in the cold. When is the hair just really directly exposed to the cold weather? It's just BS plain and simple. There are several women who wear coarse hair even in the winter time and never have that problem.

Kami612 wrote: CurvyGirl27 wrote: MsMahganyRed thank you for the thorough response you gave on the matter being someone who has purchased and normally purchases very coarse hair. From your experiences with the hair it sounds like the texture has never been a problem for you and wouldn't be the cause of these issues ie. winter friction, which I didn't believe was the case. Though the hair is coarser that doesn't make it bad hair IMO, it may just take different maintenance but that's all. I don't believe the "winter friction" issues were caused because the hair was coarse or just a bit dry, I think it's the actual hair itself or something to do with wefting that caused those issues with that hair. I've seen all kinds of beautiful well behaving coarse hair, just because the hair is coarser doesn't make it automatically problematic that's not what went wrong for Jace.  I'm not saying coarse hair is bad hair. But Nicole herself said the coarse hair would be more prone to acting up. She specifically called it wiry. Thinking about this now when Nicole made that first video about things that could arise with the texture of coarse hair...Why wasn't this "winter friction" mentioned then if she knows her product so well?

No I wasn't thinking you'd said coarse hair was bad I was referring to some comments a few pages ago saying that it's not a good grade of hair because it's coarse. I don't think that hair being coarse makes it not a good grade, who considers what is and isn't good really its all about someone's personal preference I think. Yeah I do believe coarse hair is more prone to causing problems because it's a more sensitive hair because of its texture and that it gets dry so often. She didn't bother to mention winter friction until now because this has never been an issue which is further proof this is just something she's making up on the fly because she sent out bad bundles and is trying to damage control.